Steps to Reset a User Password in Microsoft 365

Resetting a user's password in Microsoft 365 (formerly Office 365) is a common administrative task that can be done via the Microsoft 365 admin center. Here are the steps to reset a user's password:

 

Steps to Reset a User Password in Microsoft 365

 

1.   Sign in to Microsoft 365 Admin Center:

      •   Go to the Microsoft 365 Admin Center.

      •   Sign in with your administrator account.

2.   Navigate to Users:

      •   In the left-hand navigation pane, select Users.

      •   Under Users, select Active users.

3.   Select the User:

      •   Find the user whose password you want to reset. You can use the search bar at the top to quickly locate the user.

      •   Click on the user's name to open their details pane.

4.   Reset Password:

      •   In the user's details pane, click on the Reset password button.

5.   Generate or Enter a New Password:

      •   You will be presented with options to either automatically generate a password or to enter a new one manually.

      •   If you want to create a custom password, select Let me create the password and enter the new password.

      •   Ensure the option Make this user change their password when they first sign in is checked, so the user will be prompted to change the password on their next sign-in.

6.   Notify the User:

      •   Choose how you want to notify the user of their new password. You can send the password to an alternate email address or display it on the screen.

      •   If you choose to display the password on the screen, copy it and securely send it to the user.

7.   Finish:

      •   Click Reset to finalize the password reset.

      •   If you chose to display the password on the screen, make sure to copy it before closing the window.