Resetting a user's password in Microsoft 365 (formerly Office 365) is a common administrative task that can be done via the Microsoft 365 admin center. Here are the steps to reset a user's password:
Steps to Reset a User Password in Microsoft 365
1. Sign in to Microsoft 365 Admin Center:
• Go to the Microsoft 365 Admin Center.
• Sign in with your administrator account.
2. Navigate to Users:
• In the left-hand navigation pane, select Users.
• Under Users, select Active users.
3. Select the User:
• Find the user whose password you want to reset. You can use the search bar at the top to quickly locate the user.
• Click on the user's name to open their details pane.
4. Reset Password:
• In the user's details pane, click on the Reset password button.
5. Generate or Enter a New Password:
• You will be presented with options to either automatically generate a password or to enter a new one manually.
• If you want to create a custom password, select Let me create the password and enter the new password.
• Ensure the option Make this user change their password when they first sign in is checked, so the user will be prompted to change the password on their next sign-in.
6. Notify the User:
• Choose how you want to notify the user of their new password. You can send the password to an alternate email address or display it on the screen.
• If you choose to display the password on the screen, copy it and securely send it to the user.
7. Finish:
• Click Reset to finalize the password reset.
• If you chose to display the password on the screen, make sure to copy it before closing the window.